Frequently Asked Questions

Questions about photography tech support, studio setups, or workflow issues? Here are answers to some common things photographers ask before getting help.

What kind of tech support do you offer?

I provide photography-focused tech support for photographers and studios. This includes camera setup, lighting configuration, tethered shooting, Adobe software issues, and workflow troubleshooting.

Who is your tech support service for?

My support is designed primarily for photographers. That includes beginners setting up their first studio, working photographers refining their workflow, and studios needing help troubleshooting technical issues.

Do you help with camera setup?

Yes. I can walk you through camera menu settings, recommended configurations, and how to set up your camera for different types of sessions.

Can you help with lighting setups?

Yes. I can help with studio lighting configuration, modifier placement, and troubleshooting exposure or triggering issues. I can also provide lighting walkthroughs and tutorials based on your setup.

Do you help with tethered shooting?

Yes. I assist photographers with setting up and troubleshooting tethered shooting in Lightroom.

Can you help with Adobe Lightroom or Photoshop?

Yes. I can help with installation issues, workflow setup, performance problems, and general troubleshooting within Adobe photography software.

Is your support remote or in person?

Most support sessions are done remotely. In some cases, local sessions may be available by request in Tustin, California.

What if I'm not very technical?

That’s completely fine. My goal is to explain things clearly and help you feel comfortable with your setup. You don’t need to be technical to get help.

How do I request support?

You can reach out through the contact form on this website and briefly describe the issue you're experiencing. I’ll respond with the next steps.